🌿 Return & Exchange Policy

Each of our pieces is lovingly handcrafted, which means no two items are exactly alike. Slight variations in color, size, or design are natural and part of what makes your item unique.

Returns & Exchanges

• You may request a return or exchange within 3 days of receiving your order.

• Items must be unused, in their original condition, and with original packaging.

• Due to the handmade nature of our products, exchanges depend on availability.

• Shipping costs for returns or exchanges are the responsibility of the customer, unless the item arrived damaged or incorrect.

We’re here to make sure you’re happy with your purchase. If you have any concerns, please reach out to us at contact@sacruoaxaca.com and we’ll do our best to assist you.